American Golf Price Match Guarantee – we won’t be beaten on price!
Here at American Golf, we are committed to offering you the best value available in the UK. We strive to provide you with an unmatched range of golf clubs, equipment and apparel and a market leading in-store and online customer experience, at prices you can trust. We are so confident that we promise to match any advertised price from any authorised UK retailer.
How to make a Price Match request
To make a Price claim on any product in our range, you can:
Instances where we would not price match are;
- If the items advertised are not in stock.
- If the price quoted is for secondhand goods.
- If the price quoted is not like for like, for example different iron set make up, shaft type or grip make up.
- If the price quoted is from www.onlinegolf.co.uk or www.onlinegolf.eu.
- If the price quoted is from a Clearance site or on goods which are being liquidated by another retailer.
- Price Match Guarantee cannot be claimed against marketplace websites e.g. Amazon or eBay.
- If the price is advertised on a site that cannot be verified as being an authorised retailer and as such may be selling counterfeit products.
- If the offer is a promotion e.g.site wide or category generic money off, multibuy, buy one get one free, buy one get one half price, 3 for 2, free gift and discounted gift.
- If the price requires conditions such as membership or other qualifiers including, though not limited to, discount/coupon codes.
- Price Match Guarantee cannot be used in conjunction with any other American Golf promotion, discount or coupon.
- American Golf’s decision is final.
We ship all of our orders on fully trackable services. You will receive an email with a link to your tracking, as soon as your order is dispatched from our Distribution Centre. You can also see instructions on how to track your purchase by visiting our Order Tracking page here.
We want to make shopping with us as easy as possible. Should you be dissatisfied with a purchase from the american golf website, you may return unused products in their original packaging and with any labels within 30 days of receipt for a full refund. If you choose to return your item(s) to one of our stores, please ensure that you take your confirmation email with you so that you receive the correct refund. Please note that orders paid for with PayPal or Amazon Pay, can only be returned in store for credit or exchange. For a refund to these payment types, your order must be returned to our Distribution Centre. For full details on how to return your purchase, please visit our Returns and Refunds page here.
To make your orders as secure as possible, all of our deliveries require a signature. If you miss the delivery of your order, the courier will attempt to deliver it to a neighbour. If this cannot be done, the courier will leave you a card informing you that a delivery has been attempted, with information about what will happen next. The courier may try to redeliver or another day, or you may be given options to choose new delivery options.
If you have any questions about the delivery of your order, our Aftersales team are there to assist you and can be contacted between 8am and 8pm (GMT) on weekdays and 9am till 1pm (GMT) on Saturdays. Alternatively, they can be emailed on email@example.com
If we have not begun processing your order for delivery, we are able to make changes to the products you have selected. Please contact our Aftersales team as soon as possible, between 8am and 8pm (GMT) on weekdays and 9am till 1pm (GMT) on Saturdays by calling 0151 224 7140
If we have started processing your order for delivery, unfortunately we are unable to make changes prior to shipping.
If we have not begun processing your order for delivery, we are able to cancel it and you will not be charged. Please contact our Aftersales team as soon as possible, between 8am and 8pm (GMT) on weekdays and 9am till 1pm (GMT) on Saturdays by calling 0151 224 7140
If we have started processing your order for delivery, don’t worry. Our returns policy allows goods to be returned up to 30 days after you receive your order, as long as they are unused and in their original packaging.