Spend over £450 On Custom Fit and Get £50 off your next purchase Terms & Conditions

  1. This offer is valid between August 16th and August 31st 2019 and applies to purchases made in-store.
  2. Spend over £450 in a single transaction and receive a free £50 voucher to spend in-store between the 31st August and 30th September 2019.
  3. Offer is only available to Clubcard members, who have registered their e-mail address on their Clubcard profile.
  4. Free vouchers may only be redeemed in-store between the dates 31st August and 30th September 2019. One voucher per customer per fitting.
  5. Redemption of the voucher must be accompanied by the members Clubcard being swiped as part of the same transaction.
  6. This offer is only available to customers that have been custom fitted for any hardware product, and made a purchase over £450.
  7. This offer is only available instore only and extended range, and cannot be used online.
  8. Free vouchers cannot be redeemed for Gift Cards or cash or be returned under the money back guarantee.
  9. Free vouchers cannot be sold or transferred.
  10. This does not affect your statutory rights.
  11. We reserve the right to withdraw, alter or decline this offer without prior notice.
  12. A voucher gives you a discount on a single purchase and can only be used once (even if the purchase cost is less than voucher value).
  13. If the redemption transaction is less than the value of the voucher, no change will be given in any format.
  14. Promotional vouchers must be applied at the point of sale and cannot be redeemed afterwards.
  15. Promotional codes cannot be used in conjunction with other offers.
  16. Book your free custom fitting session here.
How do I track my order?

We ship all of our orders on fully trackable services. You will receive an email with a link to your tracking, as soon as your order is dispatched from our Distribution Centre. You can also see instructions on how to track your purchase by visiting our Order Tracking page here.

How do I return something?

We want to make shopping with us as easy as possible. Should you be dissatisfied with a purchase from the american golf website, you may return unused products in their original packaging and with any labels within 30 days of receipt for a full refund. If you choose to return your item(s) to one of our stores, please ensure that you take your confirmation email with you so that you receive the correct refund. Please note that orders paid for with PayPal or Amazon Pay, can only be returned in store for credit or exchange. For a refund to these payment types, your order must be returned to our Distribution Centre. For full details on how to return your purchase, please visit our Returns and Refunds page here.

Purchases made Online using Klarna can't be returned in-store and should be returned in line with the Returns Policy detailed here.

What happens if I miss the couriers when they deliver?

To make your orders as secure as possible, all of our deliveries require a signature (currently not applicable due to Covid). If you miss the delivery of your order, the courier will attempt to deliver it to a neighbour. If this cannot be done, the courier will leave you a card informing you that a delivery has been attempted, with information about what will happen next. The courier may try to redeliver or another day, or you may be given options to choose new delivery options.

If you have any questions about the delivery of your order, our Aftersales team are there to assist you and can be contacted between 9am and 5pm (GMT) on weekdays.

I've made an error on my order - how do I change it?

If we have not begun processing your order for delivery, we are able to make changes to the products you have selected. Please contact our Aftersales team as soon as possible, between 9am and 5pm (GMT) on weekdays by calling 01925 939 999

If we have started processing your order for delivery, unfortunately we are unable to make changes prior to shipping.

How do I cancel my order?

If we have not begun processing your order for delivery, we are able to cancel it and you will not be charged. Please contact our Aftersales team as soon as possible, between 9am and 5pm (GMT) on weekdays by calling 01925 939 999

If we have started processing your order for delivery, don’t worry. Our returns policy allows goods to be returned up to 30 days after you receive your order, as long as they are unused and in their original packaging.