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Some golf clubs are loved and cherished, other live more colourful lives. Close encounters with trees, run over by golf carts, you know the kind of thing. Fortunately, we offer all the club repair facilities you'd expect, we'll even loan you a set of clubs if your repair is likely to take some time some time to complete.*
A secure hold of the golf club is vital for shot accuracy. If you play 3 or 4 times a month, we recommend you have your clubs re-gripped each year.
We stock a wide range of top quality grips from Gold Pride and Eaton and can often supply branded replacements that match the orginal grips fitted to your club. Our fitting service is available in store and wherever possible we'll do it while you wait. Grips can cost as little as £1 each.
Broken Shafts? (Accident or on purpose?) Replacing old shafts? Performance upgrades? We can supply and fit shafts from all the main manufactures including Apollo, True Temper and Aldila. We can simply perform a straight replacement or perhaps recommend a new improved type of shaft that could lengthen your drivers.
Always happy to advise you
Length, Loft and Lie Adjustments
Bought a set of clubs without being measured? Aren't sure if your clubs are correctly adjusted? Call into american golf today and our club fitters will be happy to check your measurements and discuss the options. Any adjustments needed will be subject to a small charge.
How do I track my order?
We ship all of our orders on fully trackable services. You will receive an email with a link to your tracking, as soon as your order is dispatched from our Distribution Centre. You can also see instructions on how to track your purchase by visiting our Order Tracking page here.
How do I return something?
We want to make shopping with us as easy as possible. Should you be dissatisfied with a purchase from the american golf website, you may return unused products in their original packaging and with any labels within 30 days of receipt for a full refund. If you choose to return your item(s) to one of our stores, please ensure that you take your confirmation email with you so that you receive the correct refund. Please note that orders paid for with PayPal or Amazon Pay, can only be returned in store for credit or exchange. For a refund to these payment types, your order must be returned to our Distribution Centre. For full details on how to return your purchase, please visit our Returns and Refunds page here.
Purchases made Online using Klarna can't be returned in-store and should be returned in line with the Returns Policy detailed here.
What happens if I miss the couriers when they deliver?
To make your orders as secure as possible, all of our deliveries require a signature (currently not applicable due to Covid). If you miss the delivery of your order, the courier will attempt to deliver it to a neighbour. If this cannot be done, the courier will leave you a card informing you that a delivery has been attempted, with information about what will happen next. The courier may try to redeliver or another day, or you may be given options to choose new delivery options.
If you have any questions about the delivery of your order, our Aftersales team are there to assist you and can be contacted between 9am and 5pm (GMT) on weekdays and 9am till 1pm (GMT) on Saturdays.
I've made an error on my order - how do I change it?
If we have not begun processing your order for delivery, we are able to make changes to the products you have selected. Please contact our Aftersales team as soon as possible, between 9am and 5pm (GMT) on weekdays and 9am till 1pm (GMT) on Saturdays by calling 01925 939 999
If we have started processing your order for delivery, unfortunately we are unable to make changes prior to shipping.
How do I cancel my order?
If we have not begun processing your order for delivery, we are able to cancel it and you will not be charged. Please contact our Aftersales team as soon as possible, between 9am and 5pm (GMT) on weekdays and 9am till 1pm (GMT) on Saturdays by calling 01925 939 999
If we have started processing your order for delivery, don’t worry. Our returns policy allows goods to be returned up to 30 days after you receive your order, as long as they are unused and in their original packaging.