Customer Service

We ship all of our orders on fully trackable services. You will receive an email with a link to your tracking, as soon as your order is dispatched from our Distribution Centre. You can also see instructions on how to track your purchase by visiting our Order Tracking page here.

Please note that we do not provide free returns. To return unwanted items back to American Golf, please pop a note inside the package detailing your order number, full name and whether you would like a refund or exchange. To qualify for a return, please ensure the item is unused and in the original condition with all tags/stickers attached

Golf Returns

Unit 1 - 4,

Priestley Road,

Wardley Industrial Estate,

Worsley,

Manchester,

M28 2LY

United Kingdom

We recommend that you use an established courier company, with a tracked delivery service. If you have paid with Credit or Debit card you can return your item to one of our stores. We will contact you once the item(s) have been received back to advise that the refund/exchange has been completed. Any goods that do not meet our returns terms and conditions will be shipped back to you.

To make your orders as secure as possible, all of our deliveries require a signature (currently not applicable due to Covid). If you miss the delivery of your order, the courier will attempt to deliver it to a neighbour. If this cannot be done, the courier will leave you a card informing you that a delivery has been attempted, with information about what will happen next. The courier may try to redeliver or another day, or you may be given options to choose new delivery options.If you have any questions about the delivery of your order, our Aftersales team are there to assist you and can be contacted between 9am and 5pm (GMT) on weekdays.

Unfortunately, once your order is placed we are unable to cancel or make any amendments. To return unwanted items back to American Golf, please pop a note inside your package detailing your order number, full name and whether you would like a refund or exchange. For more information about returning your item, please visit our Returns and Refunds page. *If you have paid with Credit or Debit card you can return your item to one of our stores.